Defiantly nice for a insulated leak proof water bottle to finally fit into a cup holder rather than rolling all over the car and seems very sturdy. Accidently dropped this item right onto the plastic top onto the blacktop and just a scratch. Unlike my last bottle of a different brand which the plastic cap exploded under the same test. Unfortunately nothing is perfect. The slimmer base and tall design makes it top heavy and easy to knock over. The flip up straw is TOO easy to move and the flow will be interrupted if you so much as move it while drinking, needs to be tighter and there is not way to tighten it. Lastly all cup holders are different shapes and sizes and I find the base to be slightly too small for most cup holders, combine this with the top heavy nature and it moves around a lot while driving. If you have a 3D printer and can made a custom sleeve to your cupholder, that would be the play. Also I would like more capacity but i drink a lot of water. Overall a great bottle, not perfect but as close as I can find.

The bottle color is as expected. The new straw design is not as good in my opinion as the old designs from like five years ago. They are flimsy and they require an angled placement in order to work properly. I worry it may pop open. I got the bottle bottom protector and it’s already slipped off somehow despite being a proper fit. I ordered a custom addition to this and it said it would ship in 3 business days and dint ship for over a week. Lastly, the company promoted a discount if you sign up for emails and texts, I did that and never got my coupon. Contacted sales rep and they did not help with that which was unfortunate because hat was part of why I bought it.

Overall hydro flask is still a good product but u was not impressed with customer service or the new additions of the bottle protector sleeve bottom and the new straw.

I’ve had other bottles with better flex straws that don’t leak. Sometimes when I open the straw water flings out onto my face. Also it l clicks shut but when it opens it doesn’t click into place.. it easily moves back and forth when you’re trying to drink out of it. The other thing I’m unhappy about is that I dropped it within two days of getting it and so it already has a huge dent, several dings and scratches on it. I know it’s my fault for dropping it but I’ve had other water bottles for years that seemed to withstand more and still looked better than this one by the time I got rid of it/lost it.

My husband gifted this to me after I’ve mentioned how much I love my 40oz hydro flask, but hate how it doesn’t fit in a cup holder. With one short fall, it dented easily. I have two other hydro flasks that I have dropped many times and haven’t dented a bit, so that was the first disappointment since I now I have a new wobbly traveler. Next thing was that my flex straw keeps leaking when closed, but I do have a replacement cap being sent to me. My last issue is that I feel like this one doesn’t keep ice as long as my 40oz does.